Let’s Save trees.. Save Paper.

The Dubai Electricity & Water Authority (Dewa) has confirmed regarding the cutting down of paper receipts to begin from January 1, 2020.

“As part of our ongoing efforts to preserve the environment and our commitment to smart transformation in all our services, the issuance of paper payment receipts will be discontinued as of January 1, 2020,” Dewa said in an email to customers.

“To ensure receipt of your e-receipt: We invite you to update your data via Dewa website or Dewa smart app, to receive payment receipt confirmation details via SMS and electronic receipt details via email,” the email added. “To update your information, please visit www.dewa.gov.ae/updatecustomerinfo