Some affected passengers have received mail from airline about compensation
Emirates airline has offered a $7,000 (approximately Dh26,000) compensation to passengers who survived the EK521 fire accident while landing in Dubai last week, passengers told on Wednesday.
All 300 passengers and crew members aboard the flight from Thiruvananthapuram in the south Indian state of Kerala had a narrow escape when the aircraft caught fire in an operational incident on August 3, 2016.
An Emirati firefighter lost his life during the rescue operations at the Dubai International Airport.
In a statement issued on Thursday, an Emirates spokesperson said: “We remain in contact with the passengers and can confirm that Emirates has offered financial assistance to meet their immediate needs. This includes support for their lost baggage items, as access to the aircraft is still highly restricted while investigations are underway, as well as medical expenses and other incidental expenditures. We are also refunding their tickets.”
Some passengers have confirmed receiving emails from the airline on Tuesday informing them about a $7,000 compensation per passenger.